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Promotional Terms & Conditions

General promotional terms

  • Unless otherwise specified, these terms apply to all offers, promotions and competitions listed below (Promotions). Each Promotion may have additional specific terms which will be detailed below (Promotion Terms) and will be deemed to incorporate these General Terms. Should there be any conflict between these General Terms and the Promotion Terms, the Promotion Terms shall prevail.

  • All Promotions are subject to availability and fair use, while stocks last. There are no cash or other alternatives, and we reserve the right to amend or withdraw Promotions at any time, for any reason. We recommend keeping a copy of all relevant terms for future reference. Promotional offerings cannot be used in conjunction with any other promotional offer.

  • If you have any questions or queries regarding any Promotions, please contact us by email at

    Christmas 2023

    Value statements

    The saving stated on each collection is based on purchasing the individual selling price of the featured products at their recommended retail price.

    Our gift to you

    • Qualifying spend relates to a single transaction exclusive of postage and packaging.
    • Spend £60 to receive one discovery size, spend £100 to receive two discovery sizes in a single transaction.
    • Only available through
    • Free gifts are subject to availability and selected at random from our range of discovery sizes.
    • We cannot process specific requests.

    £10 gift card

    • To qualify for a £10 gift card, you must purchase during the promotional period (24 October 2023 – 31 December 2023 inclusive).
    • A gift card will automatically be included in your order.
    • No minimum spend applies.
    • Excludes delivery charges.
    • One use per customer.
    • Only available through
    • Gift cards are valid on purchases from 1 January 2024 to 31 January 2024.

    Complimentary tracked delivery

    • To qualify for complimentary tracked delivery, you must spend £40 or more in a single transaction during the promotional period (24 October 2023 – 31 December 2023).
    • Due to shipping restrictions beyond our control, we regret we are unable to ship outside of the UK. 
    • Complimentary tracked delivery is for delivery within 2-3 working days of receipt of your order.
    • We endeavour to despatch all orders the same day, however, please note that orders received after 2pm may be despatched the next day.
    • Orders placed after 2pm on a Friday will usually be despatched on the following Monday.
    • We regret that we cannot guarantee specific delivery dates.
    • Orders placed after our final delivery date may not arrive before Christmas. Please contact our Customer Experience team with any queries on

    Stylist Live Giveaway

    • Entrants must use the QR code or link provided to enter the competition.
    • Entrants must fully complete the registration form. Incomplete registrations will be null and void.
    • Entries must be received by 17.00 Sunday 12th November 2023. Entries received after this time will not be entered into the giveaway.
    • No purchase necessary.
    • One entry per person.
    • There are three prizes available, each comprising Daily Cleansing Balm 50g, Nurturing Day Cream 50ml, Hydrating Face Serum 30ml, Sleep Easy Pillow Mist 30ml, Radiance Facial Oil 10ml.
    • Nature's Journey will contact the winners directly to the email address used to enter the competition within 7 days of the competition closing.
    • Winners must provide their full name and postal address to claim their prize.
    • We regret that we are unable to ship outside of the UK due to restrictions beyond our control.
    • In the event that a winner does not respond to our notification within 7 days, we reserve the right to select an alternative winner.

    Corporate Gifting

    • Available from October 25th 2023 to December 31st 2023 inclusive.
    • Subject to availability, while stocks last.
    • We reserve the right to alter, amend or substitute any or
      all collections with a product of equal or greater value at any time and without prior notice.
    • Orders must be placed by emailing our team at
    • An invoice will be sent for immediate payment.
    • Orders will not be despatched until payment has cleared in
      our account.
    • Discount applies to qualifying transactions that meet the
      required spend threshold in a single transaction excluding any delivery charges.  
    • Spend £250 to qualify for 10% off
    • Spend £500 to qualify for 15% off
    • Spend £1000 or more to qualify
      for 20% off
    • Free delivery to Isle of Wight postcodes only.
    • Not for re-sale or personal gain.

    Black Friday & Cyber Monday 2023

    • Offer is valid from 23rd November 2023 to 23:59, 27th November 2023 inclusive.
    • Offer applies to orders placed via only and does not apply to any other marketplace.
    • 20% off all individual products. As our ritual collections and Christmas gifting bundles already offer a saving, we regret they are excluded from this promotion.
    • All orders placed during the qualifying period will receive complimentary standard delivery.
    • No code required, discounts are automatically applied at checkout.
    • Customers may purchase multiple times, subject to fair use.
    • Subject to availability, while stocks last.
    • Errors and omissions excepted.
    • We reserve the right to alter, amend or withdraw this promotion at at any time and without prior notice.